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What is a virtual video estimate?
A virtual video estimate is a convenient way to receive a preliminary quote for your handyman needs without requiring an in-person visit. Using a video call (like Google Meet), you can walk us through the areas where you need service, show us the project, and discuss your requirements in real-time, just as if we were there.
How does a virtual video estimate work?
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Request a Virtual Estimate: You'll indicate your interest in a virtual estimate when filling out our contact form on our website.
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Schedule Your Appointment: We'll contact you to schedule a convenient time for your virtual video call.
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Receive a Google Meet Link: We'll send you a simple link to join the video call at the scheduled time.
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The Virtual Walkthrough: During the call, you'll use your device's camera (smartphone, tablet, or computer with a webcam) to show us the areas needing attention and explain the work you'd like done.
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Discuss Your Needs: We'll ask questions to understand the scope of the project, materials potentially needed, and any specific concerns you have.
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Potential for Visual Documentation: To ensure we have a clear understanding of the work needed, we may need to take screenshots of specific areas during the video call or request that you send us pictures of the areas after the call. This helps us capture important details.
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Receive Your Estimate: Based on the virtual assessment and any visual documentation provided, we will prepare and send you a detailed estimate for the services discussed.
What are the benefits of a virtual video estimate?
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Convenience: Get a quote from the comfort of your own home or office, without needing to schedule an in-person visit.
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Speed: Often, a virtual estimate can be scheduled and completed more quickly than an in-person one.
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Efficiency: It saves you and our team time and travel.
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Safety: It allows for a no-contact initial consultation.
What do I need for a virtual video estimate?
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A device with a camera and microphone (smartphone, tablet, or computer).
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A stable internet connection.
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The ability to walk us through the areas where you need service.
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The ability to allow us to take screenshots of your screen if needed during the call.
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The ability to send us pictures of the area(s) if requested after the call.
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Any relevant information you might have, such as measurements or specific details about the project.
Is a virtual video estimate as accurate as an in-person estimate?
While we strive to make our virtual estimates as accurate as possible, they are preliminary. Complex projects or unforeseen issues that are not visible during the video call or in the provided images might affect the final price. However, the virtual estimate gives you a good understanding of the potential cost.
What if you need to see the project in person after the virtual estimate?
In some cases, after the virtual video estimate and review of any provided screenshots or pictures, our team might recommend an in-person visit for a more detailed assessment, especially for complex or intricate projects. We will always communicate this clearly with you.
Is there a cost for a virtual video estimate?
No, our virtual video estimates are free of charge, just like our in-person estimates.
How do I schedule a virtual video estimate?
Simply select the "Virtual Video Estimate" option when you fill out our contact form on the website, and we'll be in touch to schedule your appointment!
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What type of work do you do?We do almost anything that needs to be done on your home. We fix, replace, repair and can even do your bathroom remodel or just an upgrade. We have over 30 years experience and are pro's when getting things done! Please Note** We do not offer any roofing or foundation services**
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What area's do you service?We work in the following towns surrounding Charlotte ,Denver, NC. Sherrills Ford, Concord Mooresville, Troutman, Davidson, Huntersville, Cornelius.
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What are your current rates?Great Question! We offer flat rate pricing on many projects as low as $150 and up for things like changing a toilet, a garbage disposal, ceiling fans, light fixtures and so on. We are very skilled and come prepared most often to do the work at hand, especially if you book us ahead of time. For projects larger than $1,000 or that are estimated to take longer than a day we will schedule a visit to your home or business to discuss your needs. Then we are able to provide a project quote usually within 48hrs. Great Example for this would be a bathroom upgrade or remodel.
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Do you offer military discounts?We appreciate and honor those who serve! At A Step Above Handy, LLC, we are proud to offer a 10% discount on any project up to $500 maximum allowed discount for all military veterans, police officers, firefighters, and first responders. Mention that you saw this ad on our website to claim your discount and let us show our gratitude for your service!
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Are your pro-handymen 1099 or employee's?Great Question! All our employee's actually are owners of the company. Full background check, drug check, fully insured! We do not use subcontractors, so when you book with us, we are the pro's that come to your home and we stay until the job is completed!
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Can I use More than One Discount?Any promotional discounts, special offers, or deals being offered by A Step Above Handy LLC cannot be combined with military discounts, first responder discounts, or any other discounts. Only one discount or promotion may be applied per project or invoice. If multiple discounts are applicable, A Step Above Handy LLC will apply the discount most advantageous to the customer.